Microsoft 365 from GoDaddy Help

Export or backup my contacts, calendar, email and tasks

Create an Outlook backup file to save and export email messages, contacts, calendar info and tasks. Then import your backup to a new email plan, email service or a new version of Outlook. The export won’t include meta-data such as folder properties (views, permissions and AutoArchive settings), message rules and blocked sender lists. Microsoft no longer supports versions of Outlook older than 2016.

Required: To ensure your entire mailbox is exported, use Cached Exchange mode and set it to save all your mail.
Note: We do not support manual backups or imports of Outlook Data Files (.pst, .ost and .olm).

Select your version of Outlook to see its steps. Not sure what version you have? Find your version in Outlook.

Outlook for Windows

Note: These instructions are for reference only. Our GoDaddy Guides can't help you with importing data.
  1. Open Outlook.
  2. In the upper-left corner, select File.
  3. Select Open & Export, and then Import/Export.
  4. Select Export to a file, and then Next.
  5. Select Outlook Data File (.pst), and then Next.
  6. To export the entire mailbox, select the name of the email account and continue to the next step. Or, to only export your calendar, contacts or tasks, select the folder you want to export. You can export one type at a time, so you'll need to repeat these steps to export contacts, calendars and tasks individually.
  7. Make sure the Include subfolders checkbox is selected, then select Next.
  8. Select Browse to choose where to save the Outlook Data File (.pst). Enter a file name, and then select OK.
  9. If you're exporting to an existing Outlook Data File (.pst), under Options, specify what to do when exporting items that already exist in the file.
  10. Select Finish.
  11. The export begins immediately unless 1 of the following scenarios applies:
    • If you're creating an Outlook Data File (.pst), an optional password can help protect the file. When the Create Outlook Data File dialog box appears, enter the password in Password and Verify Password, and then select OK. In the Outlook Data File Password dialog box, enter the password, and then select OK.
    • If you're exporting to an existing Outlook Data File (.pst) that's password protected, in the Outlook Data File Password dialog box, enter the password and select OK.

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Outlook for Mac

Note: These instructions are for reference only. Our GoDaddy Guides can't help you with importing data.
  1. Open Outlook.
  2. If you're in the new version of Outlook, revert to the legacy version of Outlook. Select Outlook, and then New Outlook. You might have to confirm that you want to revert.
    New Outlook menu
  3. Select File, and then Export. The Export to Archive File (.olm) window will open.
    • If you don't see Export, look for it on the Tools menu.
  4. Choose what you would like to export. By default, Items of these types has all items selected.
  5. Select Continue. Your Mac's Finder will open.
  6. Choose where on your computer you'd like to save the file and give the file a name, and then select Save. Your items will be exported.
  7. Select Finish.

You can also export single items as individual files either to have as a backup or to use in other applications.

  1. If you're in the new version of Outlook, revert to the legacy version of Outlook. Select Outlook, and then New Outlook. You might have to confirm that you want to revert.
  2. In the item list, select the item that you want to export.
    • To select multiple items, hold down Command as you select the items.
      ItemFile type
      Email messages.eml
      Contacts.vcf (vCard)
      Calendar events and tasks.ics
      Notes.html
  3. Drag the selection to the desktop or a folder in the Finder.

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Outlook on the web (contacts only)

  1. Sign in to Outlook on the web. Use your Microsoft 365 email address and password (your GoDaddy username and password won't work here).
  2. On the leftmost side of the page, select People People.
  3. Select Manage contacts, and then Export contacts.
  4. Choose if you want to export all contacts or only contacts from a specific folder, then select Export.

Your contacts will save as a .csv file, which you can import to other email apps (like Gmail) or other versions of Outlook.

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