cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

lo

Hello.

From this morning I can't access my website nor the cPanel admin. An error has occurred, please try again. If the error continues, please contact support.

 

Any ideas of what's going on? 

1 REPLY 1
Highlighted
Employee
Employee

Re: lo

Hi @mrdjaphoto!

 

If you are unable to access your domain or your cPanel admin dashboard, that usually means there is something going on with your hosting account. Once the domain is connected to the hosting, the domain can only display what is in the hosting account (your content).

 

Without knowing what the domain is or what error might be popping up, it's hard to say what the cause is for sure, but it most likely is either a billing or performance issue. I would recommend reaching out to the Customer Support team and have them take a look at your account to determine the exact cause of the problem.

 

I hope this helps!