Redirect - Mysteriously Deleted

[Evening_Jazz]

Greetings everyone.

A few weeks back, I set up a redirect for my domain via cPanel.

It worked first go and haven't had any problems.

However, when I tried today, got some type of "forbidden access" error (should have copied the text). When I subsequently accessed cPanel, the redirect had mysteriously been deleted. I set it up again, and it's working fine now.

Question: Are there any restrictions on redirects that would cause them to be deleted by the system?

Thanks for any information.

[GaryA · Accepted solution]

Hi @Evening_Jazz, thanks for posting.

I haven't seen this happen before, so I couldn't say what might have happened. If it happens again, I suggest you call Support so they can take a detailed look at your hosting plan with you. They can be reached by calling any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

[Evening_Jazz]

Thanks Gary.

I will continue to monitor it.

If it happens again, I'll contact support.

Cheers.