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Redirect - Mysteriously Deleted

Greetings everyone.

A few weeks back, I set up a redirect for my domain via cPanel.

It worked first go and haven't had any problems.

However, when I tried today, got some type of "forbidden access" error (should have copied the text). When I subsequently accessed cPanel, the redirect had mysteriously been deleted. I set it up again, and it's working fine now.

 

Question: Are there any restrictions on redirects that would cause them to be deleted by the system?

 

Thanks for any information.

2 REPLIES 2
Moderator
Moderator
Solution

Re: Redirect - Mysteriously Deleted

Hi @Evening_Jazz, thanks for posting.

I haven't seen this happen before, so I couldn't say what might have happened. If it happens again, I suggest you call Support so they can take a detailed look at your hosting plan with you. They can be reached by calling any of the numbers on this page:

https://www.godaddy.com/contact-us.aspx

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

Re: Redirect - Mysteriously Deleted

Thanks Gary.

I will continue to monitor it.

If it happens again, I'll contact support.

Cheers.