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Can't receive emails on cPanel email

I am having this problem for quite a while now. I can send emails from my name@domain.com but I cannot receive any emails on my name@domain.com. It gives the error that email is undeliverable because the recipient is not listed in the domain directory. I have checked the MX records as well as the namespace according to the posts I found on forum but the problem still persists.
Can anyone help me solve this problem.

 

Regards

1 REPLY 1
Community Manager
Community Manager
Solution

Re: Can't receive emails on cPanel email

Hey @MHNT - I saw your post here relating to the same issue. I answered for the domain you had listed, but it should be applicable to any domain using our cPanel hosting. Please take a look. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.