performance setting is unavailable

[1920]

On wordpress manager hosting setting page I should see the performance of my sites but instead there's a warning sign and an announcement: Information is unavailable. Please check back soon.

It seems like an ongoing problem. What should I do?

[JesseW]

Hi @1920. Welcome to GoDaddy Community!

I'm not sure what would cause that to happen. That information should be there if your site is live. If that's not the case, you could maybe try clearing your browser cache, but that may not help either. If the statistics don't appear, please reach out to our support team so they can take a closer look at what's happening. 

[JMPepper]

Hi all,

I have noticed that whenever I first installed by WordPress I got the performance checking almost always works. After I install the Avada theme it seems to no longer be able to display the performance information. I started using pingdom.com and https://testmysite.thinkwithgoogle.com to get information. You will get some really good info!

Hope this helps,
James

[tech01]

Did you ever get this resolved? I am getting the same issue. What was the fix if there was one. Thanks.

[tech01]

Its working now. Not sure if someone saw it and fixed it. Thanks.