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Using managed wordpress version 5.1.1 php 7.2--published changes not showing

I am using managed wordpress version 5.1.1 php 7.2. I rebuilt my homepage and when I clicked publish it says it is published, however the old homepage is still showing. I cleared all of my caches both in wordpress and on my computer and tried to publish again and it didn't work. Please help!

 

Thanks in advance, 

Ashlee 

5 REPLIES 5
Super User II
Super User II

Re: published changes not showing

Hello 

Zulfiqar Anees | GoDaddy Pro | Founder/CEO at FastTech Media, TechMag, and ZulWeb.

Re: published changes not showing

Hi! Thank you for your quick reply. It says I'm using the Pharmacy theme. I am a total novice, so I'm lost. 

Super User II
Super User II

Re: published changes not showing

Try to edit homepage via  Pages->All Pages-> Home

and Update it.

Zulfiqar Anees | GoDaddy Pro | Founder/CEO at FastTech Media, TechMag, and ZulWeb.

Re: published changes not showing

I tried that. Same results. I tried to publish via the tools drop down and it says there is nothing new to publish. 

Re: published changes not showing

We had the same problem.  I called the support line and after much time on hold and much referring to more technical support (about an hour in total) I finally reached the WordPress technical support.  They "refreshed the cache" on their end and problem resolved.