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Access Denied - Godaddy website firewall

Hi,

When I try to make a change on a specific page in the backend of Wordpress I am met with this page.

Screenshot 2018-11-06 at 09.52.59.jpg

This error only shows up when I try to edit one page of the site in particular. Any help with this issue is much appreciated.

1 REPLY 1
Super User III
Super User III
Solution

Re: Access Denied - Godaddy website firewall

I'm assuming, by that message, you have Website Security Deluxe w/ the firewall. This is pretty typical and it usually temporary. 

 

The first thing you want to do is whitelist your IP address in the Firewall. Then, clear the firewall cache. After that, clear your browser cache. You should have no issues once that's complete.

 

Here are some guides that should help:

 

https://www.godaddy.com/help/website-security-and-backups-1000043#nav-2

https://www.godaddy.com/help/clear-your-browsers-cache-1423



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