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susarkhan
New

SSL active but when people try to connect they get error

https://ssltools.godaddy.com/views/certChecker 

says my SSL is active but when people access the site it says cert name mismatch or doesn't load the ASP NET Web app at all and shows the 123 reg page.

 

Any suggestions?

 

Thanks

1 ACCEPTED SOLUTION

nvm now it says SSL is not trusted: https://www.sslchecker.com/sslchecker

therawhoneytribe.co.uk

but when I add www it says it is trusted but hostname doesn't match and ROOT 1 is missing, thanks for your help

View solution in original post

2 REPLIES 2
PL281
Super User IV

@susarkhan 

 

An SSL certificate can be "active" / "valid" but you still need to make sure the domain is configured on the server to use the certificate

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nvm now it says SSL is not trusted: https://www.sslchecker.com/sslchecker

therawhoneytribe.co.uk

but when I add www it says it is trusted but hostname doesn't match and ROOT 1 is missing, thanks for your help

View solution in original post