Help with SSL install

[ode2019]

Hello,

I purchased an SSL certificate for my website - www.odesfinancing.com , and I am a little unsure on how to install it on my site. This website is just an index.html page that I have hosting a form. I want to make the site SSL so we can capture more sensitive data to help our customers with financing. But, when I get the SSL badge code and add it to the footer of my index.html file, it does not appear. What am I doing wrong? And how can I get the "https://" to show on the address line?

[MrVapor · Accepted solution]

Hey there @ode2019 

Here's a helpful guide to all things SSL at GoDaddy. The one section you will likely want to focus on in particular is here.

[MrVapor · Accepted solution]

Hey there @ode2019 

Here's a helpful guide to all things SSL at GoDaddy. The one section you will likely want to focus on in particular is here.

[wineflight]

I downloaded my root and intermediate certificates fine.  I uploaded them to the server (apache). My problem is that when I choose the certificate to go ahead and install in, it shows the right certificate (all FQDNs etc), populates the required fields for public key and all else except for it won't auto populate the private key field.  Since it's a required field for the form, I can't move forward.  I tried all the .key files I have found using cPanel File mgr,  even generated new ones and it keeps erroring out with "public and private keys don't match".  <--parapharased the error.  Thanks for any help you can provide.  GoDaddy will charge me $100 for what is really a simple process when it works.  Their how to video shows the private key field autopopulating which isn't reality in my case. 😕

[bloom691]

I have the same issue. Did you find a solution?

[wineflight]

Hi, Yes I called GD Support and spoke to sales. I explained situation, they looked up my account and he said that I should have had it automatically installed by GD. This is after I spent numerous hrs trying to resolve the miss matched keys etc. Previous calls to support: they also looked up my account and told me on 2 separate calls that I had to install it or pay to have it installed. Ughh!

[PL281 · Accepted solution]

@ode2019 

In your cPanel account you should be able to add the SSL Certificate for your domain. Once you do that you may also have to add some code to your .htaccess file in order to "force" the site to be over HTTPS