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Can't connect ftp to Plesk windows server


I have been trying to make my filezilla & WinSCP connected to my Plesk Server(Windows ASP) 
I've tried all the steps the guide gave all of the encryptions etc 

I changed the password in my Web Hosting Settings & in my FTP Settings.
Still I am left without access..


I used my IP and my Domain.
I used my Root login 
I made a new FTP Account.
used FTP,(Explicit Encryption, no encryption) SFTP, SCP, WEBDAV)


What am I doing wrong?