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Setting Up Email

Hey Everyone, So I am having some troubles with my email and I am starting to lose my mind a little. I believe that I have set everything up properly and I have sent and received test emails, so all seems well there. The problem I have is that when I send an email, the name of the email is coming up with my name instead of the name of my business?? I believe this is the Display Name.... so I went and changed the Display Name to be the name of my business and yet still when I send a test email it comes up with my name, which is really annoying. All I want is for when someone receives an email from my business that the display name says the name of the business and not my personal name. If anyone can help with this, that would be amazing. 

1 ACCEPTED SOLUTION

Hi @nickschwizer,

 

Welcome to the Community!

You are correct, it's the "Display Name" you want to change. Be sure you follow all instructions here to make that change on your email plan. If you're still not able to make the change, you'll want to call GoDaddy Customer Care so they can take a look at it and escalate if necessary.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

3 REPLIES 3
Super User I

Hello @nickschwizer and welcome to the community. I'm a GoDaddy customer like your self. 

 

Were you able to resolve your issue? If not, are you using GoDaddy 365 email or GoDaddy Workspace email? That should help us community members with some additional information.


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***

Hi There,

Thank you for your email and offering to help me! I have not fixed the
issue yet.

I am using GoDaddy Microsoft 365. I changed the display name, which should
have solved it but it has not....

All I want is for the email to say my company name and not mine when it
comes through I to the inbox. When I do test emails I see my name before I
see anything else, which is not ideal. See attached to see what I mean..

Please help haha

Thanks

Hi @nickschwizer,

 

Welcome to the Community!

You are correct, it's the "Display Name" you want to change. Be sure you follow all instructions here to make that change on your email plan. If you're still not able to make the change, you'll want to call GoDaddy Customer Care so they can take a look at it and escalate if necessary.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post