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    VirginiaB
    New
    ‎10-08-2019 09:38 AM
    ‎10-08-2019 09:38 AM

    SORBS Blacklist -

    GoDaddy IP address SORBS Blacklist. IP Address: 68.178.252.234

     

    Below is the screenshot from SORBS.

     

    I am trying to email and my emails are not sending because of this.

    godaddy IP SORBS Blacklist Results Screensho 100819.png

    Virginia
    0 Kudos
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    1 ACCEPTED SOLUTION
    PL281
    Super User 2020
    Super User 2020
    In response to VirginiaB
    ‎10-08-2019 11:17 AM
    ‎10-08-2019 11:17 AM

    @VirginiaB 

     

    Just a quick update that I heard back from GoDaddy and they are working to get this resolved - When I last reported a similar issue (different RBL) they had it submitted / removed within a few hours. Some of that time was based on the RBL removal time

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

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    4 REPLIES 4
    PL281
    Super User 2020
    Super User 2020
    ‎10-08-2019 10:42 AM
    ‎10-08-2019 10:42 AM

    @VirginiaB 

     

    We are end users like you - GoDaddy has to get this resolved from their side. I have escalated this item for you to get it resolved.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    Reply
    VirginiaB
    New
    In response to PL281
    ‎10-08-2019 10:46 AM
    ‎10-08-2019 10:46 AM

    Thank you. And, yes, I understand we are end users. I saw similar posts that were resolved by posting them here. And, since I had contacted GoDaddy twice yesterday, regarding this issue, with no interest in resolving, I thought I would try this.

     

    Thank you VERY much for escalating.

    Virginia
    0 Kudos
    Reply
    PL281
    Super User 2020
    Super User 2020
    In response to VirginiaB
    ‎10-08-2019 11:17 AM
    ‎10-08-2019 11:17 AM

    @VirginiaB 

     

    Just a quick update that I heard back from GoDaddy and they are working to get this resolved - When I last reported a similar issue (different RBL) they had it submitted / removed within a few hours. Some of that time was based on the RBL removal time

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    Reply
    VirginiaB
    New
    In response to PL281
    ‎10-08-2019 01:34 PM
    ‎10-08-2019 01:34 PM

    @PL281 

     

    I can't thank you enough for intervening. I look forward to the resolution!

    Virginia
    Reply

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