My clients keep getting this error message when trying to send me an email:
host eileenkastnerdelago.com [126.96.36.199]
SMTP error from remote mail server after RCPT TO:<email@example.com>:
550-Please turn on SMTP Authentication in your mail client.
550-uk605.directrouter.com [188.8.131.52]:46079 is not permitted to relay
550 through this server without authentication.
Reporting-MTA: dns; uk605.directrouter.com
I obviously cannot control their mail clients, so how can I rectify this on my end?
Thanks in advance!
WhenI did a MX lookup on eileenkastnerdelago.com no MX record exists
I am assuming you are the Make-Up Artist as I've found a few different sites when I googled for your domain.
I also got a certificate warning when trying to go to your eileenkastnerdelago.com site.
I think if you get that all cleared up the email will work again.
Once your issue is resolved,
please be sure to come back and click accept for the solution