cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted

WHOis registrant info missing

I own domains currently registered with GoDaddy. I never set up hosting. However, the Whois look-up does not show my name for these domains. Can you tell me why this would be? There is no privacy option included with those domains. This is VERY strange. I have contacted support via Chat and email and got no help. So I am beginning to transfer my domains to another registrar unless someone explain this issue.

4 REPLIES 4
Highlighted
Super User I Super User I
Super User I

Re: WHOis registrant info missing

@Gcoxusa 

 

Can you clarify -- is there no name at all -- or someone else's?  Can you provide an example so we can see what you are seeing?  What exactly did support tell you?

 

 More info will help us to understand and possibly clarify what is going on. 😉

 

Judith
"Today ends tonight and tomorrow starts again."

Highlighted

Re: WHOis registrant info missing

You still have to register your domains, even though you purchased them from GoDaddy. They have a spot where you can put your domains and then they will ask for the name for the owner. Just register them there. It shouldn't cost you anything. 

Robert Jamieson/YAHOO.MAIL
Highlighted

Re: WHOis registrant info missing

Okay ... I tried to reply with a cut/paste of what I am seeing but it gets marked as SPAM. So I'll try a screenshot. And to answer your other question ... after 30 minutes on Chat - support said they were looking into it. I offered to send a screenshot and was given the email at: pasigodla1086 at godaddy.com That was yesterday - still have not heard back. However, I will look into solutions from other replies.

Gcoxusa_0-1585239442202.png

 



Highlighted

Re: WHOis registrant info missing

Depending on when and where you registered your domains, they may be covered by the new GDPR privacy rules. In which case the whois is partially hidden for your privacy without having needed to purchase any privacy for the domains. You can check if your region is affected HERE


Heather L- GoDaddy | Advanced Technical Support | 24/7 support available at x.co/247support