Managing Domains

voreason39 · ‎10-29-2019

GoDaddy is not my hosting service and I want to create a subdomain on one of my domains. I followed the instruction page and when I got to step #3, the instruction and what I was seeing were different. Maybe the instruction haven't kept up with the site changes?

PL281 · ‎10-31-2019

@voreason39

Your domain is using name servers at addarecord.com so you will need to log into (what I think is Verizon Hosting) to updated your DNS and add the subdomain.

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PL281 · ‎10-29-2019

@voreason39

1) what is your domain
2) where are you managing the dns

This maybe something you do at Godaddy or it maybe something you do with your third party provider

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
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voreason39 · ‎10-31-2019

My domain is apertureway.com and I mange the domain on GoDaddy.

PL281 · ‎10-31-2019

@voreason39

Your domain is using name servers at addarecord.com so you will need to log into (what I think is Verizon Hosting) to updated your DNS and add the subdomain.

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

TLH · ‎10-30-2019

Hi @voreason39,

Welcome to the Community!

The illustration in step 3 of the instructions you're viewing can be seen at the bottom of the Domain Settings screen. (Past the Additional Settings.) The answers to @PL281's questions will also help us to provide the correct instructions for you.

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

Managing Domains

Trying to create a subdomain

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