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    skypto
    New
    ‎12-10-2018 05:09 AM
    ‎12-10-2018 05:09 AM

    Need help with Name Server Propagation issues

    Hi All,

     

    We are using our own server with a domain registered with godaddy.

    I have changed the DNS to custom nameservers ns1.domain.com and ns2.domain.com

    I have created Host Names for ns1 and ns2 with correct public IP addresses.

     

    Its been almost a week and the NS records only show few places in the world that propagate the correct Nameservers:

    dns.jpg

    Not sure how to correct this.  Any help appreciated.

     

    2 REPLIES 2
    MrVapor
    Super User 2020
    Super User 2020
    ‎12-10-2018 11:14 AM
    ‎12-10-2018 11:14 AM

    Hey there!

     

    Based on the information some of the tools I use are giving me, you are probably using the wrong nameservers. For your domain, it shows me that they should be NS15.domaincontrol.com & NS16.domaincontrol.com. 

     

    If that doesn't work, you'll need to call into support or join live support as it would be a hardware issue that needs to be addressed by them.



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    skypto
    New
    In response to MrVapor
    ‎12-10-2018 12:13 PM
    ‎12-10-2018 12:13 PM

    MrVapor,

     

    Thanks for your comment.

    I spoketo godaddy, they are not able to find any faults with domain DNS.

    I have since changed the DNS back to godaddy nameservers, going to wait 48 hours and then try again, changing back to custom DNS.

     

    The https://dnschecker.org/#NS/skypto.com is now showing ns16.domaincontrol.com and ns15.domaincontrol.com on majority of results, strangly there are 5 that still show ns1.skypto.com, these are the same  ones that did propagate after 48 hours, but after a week, all the other DNS servers came back with a null apart from those 5 locations.

    Hopefully the reset will work ;-).