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I can't change my nameservers

I am trying to change my name servers to Siteground but am getting a message that says 'an error has occurred'. I had already successfully changed the nameservers (to Wix name servers) but when I want to change them to the Siteground nameservers I am getting this message - 'An error has occurred'. I know the Siteground nameservers are correct as I have used them in the past and I have cleared the cache, tried typing them in and cleaned them in a notepad doc before pasting. Is there something else that could be affecting the change. 

1 ACCEPTED SOLUTION
Super User 2020

@cbyey 

 

I suggest using an incognito window - if that doesn't work you may have to call/chat with support and have them make the update

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1 REPLY 1
Super User 2020

@cbyey 

 

I suggest using an incognito window - if that doesn't work you may have to call/chat with support and have them make the update

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post