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    Hussam-Qiwa
    New
    ‎01-26-2020 04:01 AM
    ‎01-26-2020 04:01 AM

    Can not create A record

    We receive "

    There was an error processing your request. Please try again. If this issue continues, contact support."

    While trying to create A record. Screen Shot 2020-01-26 at 11.41.05 AM.png

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    1 ACCEPTED SOLUTION
    PL281
    Super User II
    Super User II
    ‎01-26-2020 04:37 AM
    ‎01-26-2020 04:37 AM

    @Hussam-Qiwa 

     

    More than likely you still have the CNAME for WWW in your DNS zone - you need to remove that first.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
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    View solution in original post

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    1 REPLY 1
    PL281
    Super User II
    Super User II
    ‎01-26-2020 04:37 AM
    ‎01-26-2020 04:37 AM

    @Hussam-Qiwa 

     

    More than likely you still have the CNAME for WWW in your DNS zone - you need to remove that first.

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    View solution in original post

    Reply

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