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WhoisGuard protected domain

We found out that our domain contacts have all been changed to WhoisGuard, Inc in Panama. When we contacted them they stated that the registrar has to change contacts. GoDaddy is not a WhoisGuard vendor and support says they have no way to change, since confirmations go to 4d8f557118924f8cb292ef1b55acbd6d.protect@whoisguard.com.  

 

Any ideas?

1 REPLY 1
Employee
Employee
Solution

Re: WhoisGuard protected domain

You'll need to update your contacts from the settings in your GoDaddy account.

 

The key piece of info is that the confirmation email goes both to the email on the whois, and the email on file in the GoDaddy account (in your account settings). This situation was accounted for.

 

https://www.godaddy.com/help/change-domain-contact-information-418