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How to request a refund when 2step Auth doesn't work

Hi - I would like to contact customer services to request a refund. I cannot do this on the phone because my 2step auth is not working. Should I just dispute the charge through the Bank?

1 ACCEPTED SOLUTION
Super User IV

@W_789 

 

I would go through this process https://www.godaddy.com/help/cancel-two-step-verification-7628 and then you should be able to get in to request the refund

 

 

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1 REPLY 1
Super User IV

@W_789 

 

I would go through this process https://www.godaddy.com/help/cancel-two-step-verification-7628 and then you should be able to get in to request the refund

 

 

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post